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Performance Management

Performance management (PM) includes activities which ensure that goals are consistently being met in an effective and efficient manner. Performance management can focus on the performance of an organization, a department, employee, or even the processes to build a product of service, as well as many other areas.  PM is also known as a process by [...]

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Strategic Intent

In 1989, Gary Hamel and C.K. Prahalad created an upheaval with their article entitled “Strategic Intent”. It was published in the Harvard Business Review. Hamel and Prahalad argue that in order to achieve success, a company must reconcile its purpose (end) with its means through Strategic Intent. What is Strategic Intent? In their book, Hamel [...]

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Reference Documents by Business Topic

This compiled list of reference documents has been republished from the Flevy blog here.  Please bookmark the original article, as that is updated on a weekly basis. These documents below are mostly consulting methodologies developed for and by consulting firms. 5S 5S for the Office https://flevy.com/browse/business-document/5s-for-the-office-161 5S Visual Workplace http://flevy.com/browse/business-document/opex-5s-visual-workplace-training-module–602 5S: Five Disciplines for High [...]

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Value Disciplines

Four New Rules According to CSC Index consultants Michael Treacy and Fred Wiersema in “The Discipline of Market Leaders”, there are four new rules that competing companies must obey. Provide the best offer in the marketplace, by excelling in one specific dimension of value. Market leaders first develop a value proposition, one that is compelling [...]

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BHAG (Big Hairy Audacious Goal)

BHAG stands for Big, Hairy, Audacious Goal.  It was coined by business professors James Collins and Jerry Porras in their HBR article about enduring corporate visions.  A BHAG is a strategic business statement which is created to focus an organization on a single medium-long term organization-wide goal which is audacious, likely to be externally questionable, but not [...]

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Hoshin Kanri

Hoshin Kanri (HK) is a cyclic planning and management concept from Japanese origin.  It is a management method devised to capture and cement strategic goals as well as flashes of insight about the future and develop the means to bring these into reality.  It is a powerful, systematic Strategic Planning/Management methodology developed by Dr. Yoji Akao [...]

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Product Life Cycle

The Product Life Cycle business framework can help to analyze maturity stages of products and industries.  For any marketer, understanding your product life cycle offers invaluable strategic insight, from pricing to positioning. The term was used for the first time by Theodore Levitt in 1965 in an Harvard Business Review article: “Exploit the Product Life [...]

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Innovation Adoption Curve

The Innovation Adoption Curve of Rogers Everett is a business framework that classifies adopters of innovations into various categories. It is based on the idea that certain individuals are inevitably more open for adaptation than others. It is similar to the management models of Product Life Cycle,  Consumer Adoption Curve, Multi-Step Flow Theory, and Diffusion [...]

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Kaizen

Kaizen strategy is the single most important concept in Japanese management–the key to successful Japanese companies such as Toyota. Kaizen, which simply means continuous improvement, is the foundation for all Lean production improvements. Kaizen events are opportunities to make focused changes in the workplace. Kaizen is actually a way of life philosophy. It assumes that [...]

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Stakeholder Theory

Stakeholder Theory is a management concept related to organizational management and business ethics that addresses morals and values in managing an organization. It was originally detailed by R. Edward Freeman in the book Strategic Management: A Stakeholder Approach, and identifies and models the groups which are stakeholders of a corporation, and both describes and recommends [...]

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